Last Mile Internet Internet Usage Policy

Man with Headphones

By using our internet service and data plans you are agreeing to our Terms and Conditions.  You agree to use our data plans accordingly and responsibly.  You agree to not exceed the allotted data based on your plan.   For our Blue 400Gb Rural Internet Data Plan you agree to not use more than 400GB of data in a 30-day period.  For our Blue Unlimited Rural Internet Data Plan, you agree to not use more than 1TB of data in a 30-day period.  For our Pink Unlimited Rural Internet Data Plan, you agree to not use more than 1TB of data in a 30-day period.  For our Red 400GB Rural Internet Data Plan, you agree to not use more than 400GB of data in a 30-day period.    We do not throttle our internet service, but speeds may be de-prioritized after 50gb during high network congestion. All our data plans include high-speed data for normal internet usage like streaming music and movies/surfing/gaming etc. We have the right to terminate accounts if data is being abused (this mean going over the monthly data limit) and suspicious usage  (Suspicious downloading of very large files). So just please utilize our hotspots with regular discretion so we can continue to provide high speed wireless internet. If your account is shutoff and cancelled due to data abuse by the carriers, we will not offer any refunds for that month. These members will also not be allowed to continue the service for the next month unless you purchase a new membership plan.

 

BILLING: All billing is done electronically. The first day of your 30-day membership plan starts when your package is considered delivered by the shipping carrier.  All buyers are automatically enrolled in autopay at the time of checkout.   All clients will be charged automatically for each billing period on their respective due date.  Members that do not want to be enrolled in automatic payment must email us to cancel the automatic payment feature and an invoice will be sent out by email each billing period 7 days prior. Members enrolled in automatic billing must pay the total amount due with an accepted payment method.  Accepted payment methods include Visa, Mastercard, American Express, and Discover.  If you dispute a valid credit card charge levied by Geek Express, LLC, your account with Last Mile Internet may be disconnected and you might be charged a 30-dollar ($30.00) reactivation fee. To contact Last Mile Internet for billing help, changes and cancellations. Please email mail@lastmileinternet.com or call us at 662.423.9945